Monday, August 3, 2009

Resume Training Series Chapter 45

Today's Hottest Job: Resume Tips For Health Care Professionals

As a health care professional, creating a resume for your field is somewhat different that all other corporate professional resumes. There are certain elements of professional experience and education that play a significant part in the health care industry and make a difference in attracting the employer’s attention.

Therefore, to compose a winning resume as a health care professional, you will need to consider and include the following information:
  • Indicate how many patients or clients you have taken care of. Whether you are a nurse in a large hospital, or manage financial accounts at the small doctor’s practice, it is important to indicate to your future employer how many people you have dealt with on daily basis, and how you have addressed any concerns that arise from taking care of people in sensitive situations.

  • List all of the training that you have acquired, beyond your education that makes you qualified for a specific area in the health care industry. Beyond the training you have completed that is job specific, consider listing any other training in management, communications, ethics, etc. While this type of training may not be required for the job that you are seeking, it does show your employer that you have transferable skills and that you are interested in understanding the broad aspect of the industry.

  • Certifications and licenses are a critical aspect of the health care industry. Make sure that you list all your licenses, and their valid dates. Additionally, consider any programs, continuing education courses, or government regulations that you are compliant with; all of these items should be included in your resume. Not only do they highlight your qualifications, but also provide assurance to your potential employer that you meet all the requirements of the city, state and federal agencies in order to be employed in your field.

  • Your professional summary must list a clear professional goal. It is important that you demonstrate to your employer that you have a vast knowledge of the health care industry, and that you have a career path in mind. If you are new to health care, use the professional summary to highlight your education and practical work that qualifies you for the position you are seeking.

  • Use industry jargon, but exercise caution. Don’t try to replace certain medical terms with common phrases. Feel free to demonstrate your knowledge of the field by using terminology that is specific to health care. However, don’t over use the same terms, or phrases, and don’t use jargon excessively. While you want to give an impression that you know what you are talking about, you don’t want to overuse jargon and turn off the recruiter that may be the initial contact for your resume review.

  • Technical skills are necessary, and therefore, you should list them on your resume. Indicate your skills in specific software programs, and don’t be shy about making your computer literacy known to your employer. Health care industry relies heavily on technology and employers actively look for candidates with specific computer skills. Make sure that your resume clearly outlines your technical qualifications.

Resume Training Series
Materials of JobsInClerical: November 2008

Resume Training Series Chapter 44

Tips On Listing Certifications And Licenses In Your Resume.

Your resume is a compilation of your professional life; from your education to summer internships, from publications to technical skills, it is critical that your resume includes anything that would help you get the job that you are interested in. Most professionals make a mistake of focusing on experience and education only. As a result, they disregard any additional information, such as certifications they have in their field, that would enhance their qualifications and assure that they stand out from the competition.

Any professional certifications and licenses that impact your career and your ability to do your job should be listed on your resume. This concept is straight forward for those professionals who cannot actually perform their jobs without having a license to do so. This is the case for teachers, real estate agents, medical professionals, etc. If you are in a profession that requires specific certifications and/or licenses, your resume should contain a section specific to this information. The heading should state “Professional Certifications” or “Professional Licenses”. You should list, in reverse chronological order, any certifications and licenses that you have acquired in your professional experience.

However, it is a lot harder to consider this information and include it on your resume if your professional field doesn’t require any certifications or licenses.

For example, having a certificate from a seminar on managing multiple projects may not be required in order for you to do your job effectively. However, such a certificate can be very helpful in virtually any field, and if included on your resume, it can help you stand out from the crowd of available professionals and catch the employer’s attention.

Consider any courses or training seminars you attended in your professional career. Don’t forget to include any courses you may have taken as part of the training at a current or at a previous job.

For example, if you have completed a course on using Microsoft Access Database as part of the training on your current job, and you know that you will be required to work with this program in a new position that you are seeking, make a note of this on your resume.

Treat the list of licenses and certifications as you do your professional experience; make a list, in reverse chronological order, and consider which of the items you listed are relevant to your professional goals. Your resume should have no more than five most recent certifications and licenses. List the date when the certificate or license was obtained; if you took a course over time, for example, indicate the completion date in form of month and year only. The exact name of the certificate or the license should be listed, along with an issuing organization. No additional information is necessary for this area of your resume. Additionally, make sure to highlight any certification and licenses in the cover letter if they promote your qualifications for the job you are seeking.

If the listing of licenses or certifications is lengthy, you can include this information on a separate sheet of paper. You should always list a few most recent items; however if the listing exceeds five items, let the potential employer know that additional information is available upon request. Your resume or your cover letter can point out this information, as well as highlight only those elements that promote you as the best candidate for the job.


Resume Training Series
Materials of JobsInClerical: November 2008

Resume Training Series Chapter 43

Cover Letter Must Haves!

Before we discuss what your cover letter should contain in order for the employer to take notice and review your resume, it is critical that understand the importance of having a cover letter.

The most commonly made mistake in resume submissions is not including a copy of your cover letter. If you are emailing your resume, the cover letter can be included in the body of the email, or attached (although employers typically prefer no attachments in email submissions). If you are faxing or mailing your resume, assure that the cover letter comes before the resume. Omitting a cover letter from your job application appears unprofessional to your potential employer; having a well-written, personalized cover letter allows the employer to get an insight into who you are, how you communicate and how you present yourself as a professional.

Here are some great tips on composing a winning cover letter to accompany your resume:

  • Address the letter to the appropriate person. The biggest mistake professionals make is not taking the time to address their cover letter to the appropriate person, such as the recruiter or the hiring manager. Take the time to address your cover letter to the appropriate person; if the job description does not include a person as a contact, take queue from the text and address the letter to the team listed as the contact. Using generic lines, such as “To whom it may concern,” is not acceptable on a cover letter.

  • Know what the goal of your cover letter is and express it clearly, and concisely. Sell yourself in the best possible light; make sure that you sound confident professional in your cover letter. Concentrate on the positives, and highlight those qualifications that make you a perfect candidate for the job. Even if you are insecure in your qualifications, or feel that you may be slightly under-qualified for the job, put your best foot forward.

  • Customize your cover letter to the position you are applying for. It is very important that your cover letter address why you are the best person for the job you are seeking. This includes indicating the job title in the cover letter. Generic statements, or statements indicating that you are interested in any open position with the company, make you appear unprofessional and unprepared.

  • Answer these two questions: why do you want this particular job, and what can you do for the company? These two questions must be addressed in the cover letter in order to let your employer know that you are serious about your interest, that you have considered the opportunity and how it fits with your professional goals, and what you are willing to bring to the table in order to benefit the organization you want to work for.

  • Proof your cover letter. Errors and misspellings leave a poor impression on the employer.

  • Close the cover letter by indicating to your potential employer when you intent to follow up on your application. Do not end the letter with a statement that leaves it up to the employer to call you at their convenience. Let the employer know that you want to follow up, when and how you will do so. This confirms your interest in the position, and your professional etiquette.

Note, you must follow up when and how you indicated on the cover letter.


Resume Training Series
Materials of JobsInClerical: November 2008
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